Privacy policy for the SuperGig apps

• Account: your name, mobile number, email address (if you sign in with email), language and app settings. Your password is handled by our sign-in provider; we cannot see it.
• Profile: your work types and skills, home area, and anything else you add to your profile.
• Identity and payout details: the identity documents and bank details you submit for verification and payouts. For Aadhaar, the number you type is cut to its last 4 digits; the card photos are stored privately for the verification team.
• Shift records: bookings, clock-in and clock-out times, gate verification, approvals, pay records, ratings and reliability.
• Location: your phone's location, only when you use a feature that needs it: while you are on a shift (for example checking that you are at the gate, or clocking in) or while you share "On my way" with a business. A shared "On my way" location is deleted about 2 hours after it stops updating.
• Photos and chat: photos you upload (for example with a shift or in chat) and the messages you send to businesses or to support.
• Device: your device type, app version, and a push-notification token so we can send you alerts.

• To create and run your account and verify who you are.
• To show you shifts and let you book them.
• To share your details with the business for a shift you book, so it can plan the shift, let you in at the gate, supervise the work and pay you.
• To keep your work history, Work passport and reliability record.
• To keep the platform safe: prevent fraud, fake accounts and misuse, and handle complaints.
• To send you notifications about your shifts and your account.
• To follow the law and answer lawful requests from authorities.

We do not sell your personal data.

• The business for a shift you book (and its supervisors and security): your name, phone number, photo, SuperGig ID, verification status, relevant skills, booking and attendance records, and your live location while you share "On my way".
• Service providers who run the app for us (cloud hosting and database, SMS and OTP, push notifications, maps), only to provide their service.
• Government authorities or courts, when the law requires it.
• Anyone you give your Work passport link to can see what it shows.

We keep your data while your account is open. When you ask us to delete your account, we erase or anonymise your data, except records we must keep by law (for example wage, attendance or tax records) or need to settle a dispute or prevent fraud. Those are kept only as long as needed.

• Access: ask for a summary of your personal data and how we use it.
• Correction: edit your profile in the app, or ask us to correct or complete your data.
• Erasure: ask us to delete your account from Settings (Danger Zone), or by email. Our team erases the account and confirms to you.
• Withdraw consent: you can withdraw your consent at any time by asking for your account to be deleted. This does not affect what was done before, and you cannot use the app without it.
• Nominate: you can name another person to use these rights for you if you die or cannot act yourself.
• Complain: contact the Grievance Officer below. If you are not satisfied, you can complain to the Data Protection Board of India.

We use reasonable security safeguards, access controls and encrypted connections. No system is completely secure, so keep your password, OTP and gate codes to yourself.

The app is only for people aged 18 and over. We do not knowingly collect children's data.

If we change this notice in a way that needs your consent again, the app will show the new version and ask you to accept it.

For questions or complaints about SuperGig, these documents or your data, use Help & Support in the app, or contact:

We will acknowledge a complaint within 24 hours and try to resolve it within 15 days, as the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 require.

This document is written in English. The app may show short summaries in Tamil, Hindi, Telugu or Kannada to help you understand it. If a summary or translation says something different, the English version prevails.

• Account: the name, email address and mobile number of each person who signs in. Passwords are handled by our sign-in provider; we cannot see them.
• Business details: company name, industry, contact phone and email, address, GST number, and the sites, gate names and map pins you add.
• Activity: shifts you post, bookings, approvals, payments recorded in the app, ratings, gate checks, and the messages and photos you send.
• Device: device type, app version and, where enabled, a push-notification token.

• To create and run your account.
• To show your shifts to workers, and let booked workers find your site and reach you.
• To record bookings, attendance, approvals and payments, and to build the registers and reports the app offers.
• To keep the platform safe: prevent fraud and misuse, and handle complaints.
• To send you notifications about your shifts and account.
• To follow the law and answer lawful requests from authorities.

We do not sell personal data.

• Workers who view or book your shifts see your company name, site and gate, the shift details, and the contact phone for the shift.
• Service providers who run the app for us (cloud hosting and database, notifications, maps), only to provide their service.
• Government authorities or courts, when the law requires it.

When workers book your shifts you receive their personal data. Your business decides how it uses that data and is responsible for protecting it under the DPDP Act. Use it only to run the shift.

We keep your data while your account is open. When the account is closed we erase or anonymise it, except records we must keep by law (for example wage, attendance or tax records) or need to settle a dispute or prevent fraud. Those are kept only as long as needed.

• Access: ask for a summary of your personal data and how we use it.
• Correction: edit your company details in the app, or ask us to correct them.
• Erasure and withdrawing consent: contact us to close your account and erase your data. This does not affect what was done before, and you cannot use SuperGig without it.
• Nominate: you can name another person to use these rights for you if you die or cannot act yourself.
• Complain: contact the Grievance Officer below. If you are not satisfied, you can complain to the Data Protection Board of India.

We use reasonable security safeguards, access controls and encrypted connections. No system is completely secure, so keep your passwords to yourself.

If we change this notice in a way that needs your consent again, the app will show the new version and ask you to accept it.

For questions or complaints about SuperGig, these documents or personal data, contact:

We will acknowledge a complaint within 24 hours and try to resolve it within 15 days, as the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 require.

This document is written in English. If any summary or translation of it says something different, the English version prevails.